Amber

AmberApp

Learn how to quickly connect with our support team for assistance.

How do I contact customer support?

Support

Learn how to create an AmberApp account and unlock all its features.

How do I sign up for an account?

Learn how to verify your identity documents to unlock additional features.

How do I verify my identity?

Learn how to verify your bank account for AUD deposits and withdrawals.

How do I link and verify a bank account?

Learn what a Satoshi is and how to adjust your wallet display settings.

What are satoshis (sats)?

Get Started

Learn how to update your account details and what information can be changed.

How do I change my personal info?

Learn how to enable fingerprint or facial recognition to authenticate sensitive actions.

How do I enable biometrics?

Learn to protect your account by enabling two-factor authentication (2FA) for your email.

How do I enhance my account security with 2FA?

Learn how to export your transaction data for local tax reporting.

How do I download my transaction history?

How do I reset my PIN?

Learn how to deactivate your AmberApp account.

How do I close my account?

Learn the age rules and steps to onboard a minor with parental permission.

Can teens use AmberApp?

Account

Learn how to send bitcoin to an external on-chain or lightning address using AmberApp.

How do I send bitcoin?

Learn how to receive bitcoin on-chain or via the lightning network.

How do I receive bitcoin?

Learn how to schedule a monthly bitcoin send to an external address.

How do I schedule a recurring bitcoin send?

Learn what a Custom Lightning Address is and how to create one.

How do I create my custom Lightning address?

Learn how Secure Delay protects your Bitcoin transactions and discover how to enable or disable this security feature.

What is 24hr Secure Delay?

Learn what fees apply to bitcoin sends and how to save sats using the Lightning Network.

What fees apply to bitcoin sends?

What should I know about canceling bitcoin transactions or managing unfinished ones?

Bitcoin Wallet

Learn how to top up your Fiat Wallet with a bank transfer.

How do I deposit AUD?

Learn how to withdraw AUD to your linked bank account.

How do I withdraw AUD?

Learn how to remove a linked bank account.

How do I unlink a bank account?

Learn what common issues could lead to a rejected deposit.

Why was my deposit returned to my bank account?

Learn what fees apply to AUD deposits and withdrawals.

What fees apply to AUD deposit and withdrawals?

Fiat Wallet

How do I buy bitcoin?

How do I sell bitcoin?

Learn how ROI can reflect the changing value of your investments on AmberApp.

What does ROI mean?

Learn how to create a recurring purchase with AmberApp.

How do I set up a recurring buy?

What fees apply to bitcoin trades?

Exchange

Find everything you need to know about AmberVault.

Looking for AmberVault Support?

Vault

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