Whether you need support, want to discuss a partnership, or have a general enquiry, here’s how you can reach us.
Customer Support
Our support team is here to help with any questions or concerns about using Amber. The fastest way to get assistance is through the secure in-app messenger:
Open the app and go to your account page.
Tap contact support to open the messenger.
Choose 'Ask a question' to start a conversation.
Can't access the app? No problem! Email us at [email protected] and we’ll get back to you as soon as we can.
Live Chat Hours
Available from 10AM to 5PM AEST, Monday through Friday. If you reach out outside these hours, leave us a message and we’ll reply as soon as we’re back online.
Business, Partnerships & Media
For general enquiries (partnerships, media requests, or other business opportunities), please email [email protected].
More Resources
You can also explore our Help Centre for quick answers to common questions.