How to Verify Your ID
Completing identity verification is a simple, one-time process that unlocks additional features and increases your account limits.
In-App Identity Verification
To start the in-app verification:
Tap ID verification on your account page.
Submit any two of the following documents for approval:
Driver’s License
Medicare Card
Australian Passport
Your ID will be verified instantly upon submission. Next you will want to link and verify a bank account to enable AUD deposits and withdrawals.
What do I do if the in-app verification failed? If you experience issues with the in-app process, you can submit your documents for verification by using this secure online form. You will receive an email once your documents have been verified.
Non-Permanent Resident Verification
If you are a non-permanent resident, please submit your passport and bank statement to verify your identity using this secure online form.