How to Verify Your ID
Completing identity verification is a simple, one-time process that unlocks additional features and increases your account limits.
In-App Identity Verification
To start the in-app verification:
Tap Identity verification on your account page.
Submit one valid government-issued ID document
Complete a quick liveness check (selfie)
Accepted ID documents include:
Driver's license
Australian passport
Proof of age card
Your ID will be verified instantly upon submission. Next you will want to link and verify a bank account to enable AUD deposits and withdrawals.
What do I do if the in-app verification failed? If your identity verification is unsuccessful, please contact our support team through the app.
Non-Permanent Resident Verification
If you are a non-permanent resident, please submit your passport and bank statement to verify your identity using this secure online form.