About Rejected Deposits
If your deposit was returned to your bank account, there could be several reasons:
Unlinked Bank Account: The most common reason for a returned deposit is that your bank account is not linked and verified with your AmberApp account.
Bank Deposit Limits: Some banks impose a monthly deposit limit of $10,000 for transactions involving bitcoin exchanges. It’s advisable to check with your bank regarding any such restrictions.
Account Number Prefix Issues: Certain banks may apply a prefix to your account number that is not visible to you but is necessary for processing your deposit. If this is applicable, we may need to make a manual adjustment to your linked account.
To fix these, verify your account details, understand your bank's limits, and contact support if there's an issue with account prefixes.