How to Contact Customer Support
Our support team is here to help with any questions or concerns you might have. You can easily reach us through the secure in-app messenger by following these simple steps:
Open the app and navigate to your account page.
Tap contact us to open the messenger.
Send us your message, and we’ll respond as soon as possible.
Can't access the app? No problem! Email us at [email protected] and we’ll get back to you as soon as we can.
Live Chat Hours
Our live chat support is available from 9AM to 7PM AEST, Monday through Friday. If you need assistance outside these hours, feel free to leave us a message or explore our Help Centre FAQ for quick answers. We’ll make sure to get back to you as soon as we’re online.