We’re Sorry to See You Go
If you're thinking about closing your account, we’d love to hear why. If there’s something we can help with, please contact our support team first.
What happens when I delete my wallet? You'll be signed out of the app, your account will be closed, you won’t be able to use the same email to sign up again, and your account cannot be recovered.
How to Delete Your AmberWallet
Before you start you’ll need to withdraw all your bitcoin and check your transaction history for any pending Bitcoin or Lightning deposits. Once your wallet is deleted, any pending transactions can’t be recovered.
Open the app and tap Settings (top right corner)
Tap Account
Tap Delete Wallet
Follow the steps to confirm
One Last Thing
Even after your wallet is deleted, we still need to keep some records of your past transactions, as required by law.