Changing Account Details

How do I change my email address, phone number, postcode, or name?

Updated over a week ago

To change your account details, reach out to customer support via the in-app messenger. To locate the in-app messenger, follow these simple steps:

  1. Open the Account page

  2. Tap the 'Contact Us' button

  3. Send us a message

These are the details that can be updated upon request:

  • Email Address

  • Phone Number

  • Postcode

  • Date of Birth (if incorrect)

When requesting a change, kindly provide the new details along with the reason for the update. Additionally, depending on the nature of the change, we may require enhanced identity verification to ensure the security of your account.

Should you have any inquiries or require further assistance, don't hesitate to contact our support team through the in-app messenger. If you're unable to access the app, feel free to reach out via our website or email us at [email protected].

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